FREQUENTLY ASKED QUESTIONS

This collection of often asked questions has been put together to enable us respond to your inquiries as soon as possible. Do not hesitate to get in touch with us if you are unable to find the solution to your particular query.

 

 

 

Q1:-My shirt/jacket button fell off. Can I get new buttons?

Using our Contact Form, you may message us with your name, phone number, email address, and any further contact details you would want to provide, and someone will respond as soon as possible.

 

Q2:- What is your return policy?

Orders placed via Lesa Collection Inc. are eligible for a 30-day return policy. Please check our return page for complete information.
website for returns and exchanges.

Regretfully, we are only able to accept returns for items that were made with Lesa Collection Inc. The original merchant will be responsible for returning orders placed with other shops.

 

 

Q3:- Can I purchase space on your website for advertising?

Lesa Collection Inc. has made a commitment to never charge for advertising on its website.

Q4:- Can I purchase a retail franchise from Lesa Collection Inc.?

There are no existing franchise possibilities or licenses to run a Lesa Collection retail location. As of right now, we have no intentions to franchise the business.
 

Q5:- Can a gift certificate be purchased?

We don't currently provide gift certificates. We could make them available at a later time if there is a demand for them. Gift cards for their store may be available from certain stores, and they may be used to buy merchandise from Lesa Collection Inc. We do provide wholesale goods for sale.

 

Q6:-Why do not all items provide every option?

Occasionally, certain choices cannot be included due to the fabric used to make a garment or the design of a pattern. Each garment's ideal design and what will and won't work have been determined by the designers over a long period of time.

 

Q7:- Could you provide us with your phone number so we can reach you?

You may contact us by phone at +1 4128084300 or using the website's contact form.

 

Q8: What does genuine leather mean?

We make use of genuine leather. Goat, sheep, and cow hides come in a variety of styles.
Goats and sheep are dressed in vests and fashionable jackets.

 

 

 

Q9: What might I anticipate from a new oilskin product?

The production procedure may have left a little oil surface remnant on your oilskin garment. This is typical and will go away with regular wear over time. Using a hair dryer helps expedite the process.Until the surface oil has dissipated, care should be taken to ensure that the garment does not come into touch with other leather or fabric objects.

 

Q10: How should a leather product be cleaned?

1) Apply a leather cleaner.
2) Clean with a piece of cloth,

3) To provide long-lasting water resistance, use leather wax, oil, and water proofer spray.
4) Let the leather item air dry naturally; avoid placing it near a heat source or in direct sunlight.

 

 

 

Q11: How should my leather goods be stored?

Follow the directions to clean and dry your coat. Before putting it away for the season, make sure it is totally dry by hanging it somewhere it can get plenty of air.

Genuine leather always has some blemishes and scratches