FAQ
FREQUENTLY ASKED QUESTIONS
We've compiled this list of frequently asked questions to better help answer your questions as quickly as possible. If you don't see an answer to your specific question, please don't hesitate to contact us.
Q1:- The button on my jacket/shirt came off. Can I get replacement buttons?
You can send us a message through our Contact Form with your name, phone number, email address, and any other contact information you wish to provide, and someone will get back to you as soon as possible.
Q2:- What is your return policy?
Lesa Collection Inc offers a 30-day return policy on orders places through Lesa Collection Inc. For full details please visit our return page.Returns & Exchanges page.
Unfortunately, we can only accept returns for orders placed through Lesa Collection Inc. Orders places with other retailers will need to be returned by that original retailer.
Q3:- Can I buy advertising space on your site?
Lesa Collection Inc has vowed never to sell advertising space on its website.
Q4:- Can I buy an Lesa Collection Inc retail franchise?
Franchise opportunities and/or licensing to operate a Lesa Collection retail outlet are not available. We have no plans to franchise the operations currently.Q5:- Can I buy a gift certificate?
At this time, we don't offer gift certificates. If we have a demand for them, we may offer them at a future date. Certain retailers may offer gift certificates for their establishment, which can be used to purchase Lesa Collection Inc products. We do sell wholesale Products.
Q6:-Why are not all options available on all products?
Sometimes the design of a pattern or the fabric a garment is made from does not allow for certain options to be included. The designers have spent a great deal of time determining the best design for each garment and what will and will not work.
Q7:- Do you have a phone number so we can call you?
You can reach us by using the contact form on the website or by calling us at +1 4128084300
Q8:- What is real leather?
We use real leather Cowhide, Buffalo hide, Sheep and goat leather with different style.Sheep and goat using with Fashion Jacket and Vest.
Q9:-What can I expect from a brand-new oilskin product?
Your oilskin garment may have a light oil surface residue from the manufacturing process. This is normal, and it will evaporate over time with normal wear. You can speed up the process by using a hair dryer. Care should be taken so the garment does not come into contact with other fabric or leather items until the surface oil has evaporated.
Q10:- How do I clean my leather product?
1) Use Leather Cleaner
2) Use Piece of fabric for clean,
3) Use Leather wax , oil and water proofer spray For make water proofer and long loss.
4) allow the Leather Item to dry naturally — good air circulation, not in direct sunlight or close to a heat source
Q11:- How do I store my leather product?
Clean and dry your coat according to instructions. Be sure it is completely dry before storing away for the season by hanging it in an area with unrestricted air circulation.SCRATCH ON LEATHER
Real Leather always have scratch and little mark
ANSWER TO YOUR SPECIFIC QUESTION, PLEASE DON'T HESITATE TO CONTACT US.